Frequently Asked Questions

Find answers to common questions about our instructors, services, and policies here. If you can't find the information you need, please don't hesitate to contact us for further assistance.

General

  • What are your business hours?

    KAR Pilates is currently open 7 days a week! See group fitness schedule for details. 

  • Where is your studio located?

    KAR Pilates is located at 6540 Main Street in Trumbull, CT. We are in Suite #4! 

  • What is reformer Pilates?

    Reformer Pilates is a specialized form of Pilates that incorporates the use of a unique piece of equipment called a "reformer." The reformer is a bed-like frame with a sliding carriage, springs, straps, and other attachments. During a reformer Pilates session, individuals perform a series of controlled, low-impact exercises that target various muscle groups by using the resistance provided by the springs and the carriage's movement. This method enhances strength, flexibility, and overall body awareness, making it a highly effective and versatile approach to fitness.

  • Is reformer Pilates suitable for beginners at KAR Pilates?

    Absolutely! Our reformer Pilates classes at KAR Pilates are designed to accommodate individuals of all fitness levels, including beginners. Our certified instructors will provide guidance and modifications to ensure a safe and effective workout, even if you're new to Pilates or exercise in general. As you progress, you'll have the opportunity to advance your practice and take on more challenging exercises.

  • Who can attend a KAR Pilates class?

    KAR Pilates welcomes all fitness levels and those with or without previous Pilates experience. Class instructors will offer modifications and help new participants. Please see our class descriptions to find the right class for you

  • When can I sign up for a class?

    The class schedule opens up a week prior to the class you would like to attend.

  • Are there different level classes?

    Yes. Although most classes are for all levels, the advanced reformer class does require prior Pilates experience.  Please see our class descriptions to find the right class for you!

  • Do classes or instructors ever change?

    Instructors and classes are subject to change without notice. Please revisit our website, Facebook page, and/or Instagram page for up-to-the-minute changes!

  • What if I sign up for a class but there is inclement weather?

    Your safety is important to us. In case of inclement weather, please visit our website, Facebook page, and Instagram page for updates on class cancellations and any other related announcements.

  • Do you have a grippy sock policy?

    Grip socks are required at KAR Pilates for safety and sanitary reasons. Socks are available in the studio or can be purchased at the retailer of your choosing.

  • What payment options do you accept?

    We currently accept the following methods of payment: 

    • Cash
    • Debit Card
    • Credit Card
    • Apple Pay

First Timers

  • Do I need to have an account to come to a class?

    Yes! All clients must create an account and sign a waiver before participating.

  • What should I wear to class?

    Wear comfortable clothes you can easily move in, much like you’d wear to a yoga class. For both safety and sanitary reasons, we require that you wear grip socks in all studios.

  • How old do you have to be to take a KAR Pilates class?

    The minimum age for a group reformer class is 14 years and all younger clients aged 14-17 will need a signature from a parent or guardian.

  • How early should I arrive for class?

    We recommend arriving 10 minutes prior to class.

  • Can I do Pilates if I have never done it before?

    Of course! New clients are welcomed and encouraged to try this workout. Our instructors will be in the studio before class to get you set up on the reformer and give pre-class tips to help guide you through class. After class, the instructor will be available to answer any questions you may have. If you are new to Pilates, we encourage you to try an Intro class or Back-to-Basics class or try a private session to get acquainted!

  • Is Pilates for men?

    Yes! Pilates was actually created by a man, Joseph Pilates! All classes at KAR are suitable for men; however, we offer an exclusive Men’s Class just for you. See our schedule for details! 

Class & Membership Options

  • Do you offer memberships?

    Yes!  We offer 2 types of memberships: a 6 month Paid-in-Full membership and a Month-to Month membership. Both membership options allow for unlimited class access. Click here for pricing and additional details.

  • How do I purchase a monthly membership?

    You can purchase a monthly membership HERE. 

  • What are your class purchase options?

    You can purchase a single class (drop in) or a class package. See this page for more info on class rates and package deals! 

  • Does KAR Pilates offer private sessions?

    We do! We offer private training in-studio, in-home and virtually! You can sign up for a one-on-on, tailored to your goals by visiting this page. 

Late Policy

  • What is your late policy for new clients?

    To ensure the safety of our clients, you need to arrive prior to class time if you are new to KAR Pilates as late entry will not be permitted. We require that all new clients receive a proper introduction to the instructor and reformer, so we suggest arriving 10 minutes before class begins. Thank you in advance for understanding!

  • What is your late policy for a returning client?

    If you are not a new client, it is recommended that you arrive at least five minutes before the start of class. However, we understand that life happens! In the case that you arrive late for class, your spot may be given to a walk-in client. If you arrive more than 15 minutes after start time, you will not be allowed entry for your safety and the experience of all clients.

  • What should I do if I want to cancel a class?

    If you wish to cancel a class, you must do so at least 12 hours in advance or your class credit will be forfeited. Please review our cancellation in your membership agreement in the event you are unable to make your scheduled class.

Cancellation Policy

  • What is your cancellation policy?

    We have a 12 hour cancellation policy. If you wish to cancel a class or a private session, you must do so at least 12 hours before the class start time

  • How do I cancel my class?

    If you need to cancel a reservation, log in to your account. If you have trouble cancelling or have any questions, email us!

  • What if I don’t show up for a class I signed up for?

    If you are using a class package you will be debited and a class will be deducted from your package. If you are paying for a drop-in, you will be charged and lose the class credit. If you have a membership, you will be charged for a single class.

What Makes Us Special

What sets KAR Pilates apart is the fusion of classical Pilates principles with innovative, contemporary techniques, creating a fitness experience that is both time-honored and dynamic. At KAR Pilates, it's not just about exercise; it's about full body wellness. Whether it's building a stronger core, enhancing flexibility, or simply feeling amazing in your own body, KAR Pilates is the place where fitness and transformation unite.

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Experienced Pilates Certified Instructors

at-home Pilates

In-Studio, In-Home, and Virtual Sessions

reformer Pilates

In- Studio Balanced Body Equipment

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Unique and Targeted Signature Classes

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